EZ Importer ‑ Order Importer

Name: EZ Importer ‑ Order Importer
Brand: Highview Apps LLC
Rating: 4.2 (75 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 4.2 (75)
Developer: Highview Apps LLC

Install

Bulk import new and historical orders from CSV.

Bulk import orders, or migrate orders from csv using our flexible data mapping system.

EZ Importer allows you to bulk import your orders and draft orders to Shopify via CSV. Our column mapping system enables you to map the columns in your CSV file to the appropriate Shopify fields. We have custom-built templates to help you bulk import from another Shopify store or using your own custom format. Try risk-free when you install the app. Delete imports and get credits added back to your credit bank. Re-import as much as you need!

Bulk import orders & draft orders from any source using our built-in data mapper
Bulk import multiple line items , customer data, transactions, and taxes
Reduce product inventory on import using our configuration options.
Built-In templates to migrate from another Shopify store, and other platforms.
Import Order Metafields to easily create custom fields on your Order.

Popular with stores like yours: Based in United States

Languages

English

Works with

2048 Variants
csv
draft orders
orders

Pricing

Choose the plan that best fits your business.

Free

Free to install

Starting at $35 for 250 Imports, credits never expire!

All charges are billed in USD. See all pricing options

Reviews (75)

Overall rating

4.2

Counts per rating level

89% of ratings are 5 stars
67
3% of ratings are 4 stars
2
0% of ratings are 3 stars
3% of ratings are 2 stars
2
5% of ratings are 1 stars
4

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for efficiently bulk importing orders into Shopify, especially useful during busy periods. It features custom data mapping, the ability to use custom CSV templates, and options to test and delete imports without losing credits. The app is noted for its robust performance and exceptional customer support, with a team that is proactive in assisting with setups and troubleshooting.

October 27, 2024

After spending 2 hours trying to import orders, I can say there is
bad, worst and then comes this app.
Template privided is useless. Fields are not recognized. Interface is confusing. Highly unrecommended.

Sequent Microsystems

United States

Over 2 years using the app

Highview Apps LLC replied October 28, 2024

I'm sorry you had such a hard time with the import and weren't satisfied with the app or templates we provide.

We've always been upfront that it takes a little bit of work to get the templates correct (they are more of a starting point to help you get started) as migrating from another platform or CSV format isn't always straightforward. We also recommend testing before you do a full import which you didn't do. It's hard to get everything right without running tests, this is why we offer 50 free credits and give you the ability to delete orders and get credits back.

As for fields not being recognized, we tried to help you as you didn't properly map the fields. Based on our email interactions and the logs of your imports, the issues you were having had to do with not reading through our documentation, as the things you are complaining about are configuration options clearly stated in our documentation and the in-app help. The app has no problem recognizing any fields, you just didn't map them properly even as we tried to help.

We take feedback very seriously so thank you for being honest about your experience and we are always looking for ways to improve.

May 23, 2024

so difficult - there should be a basic quick version of this....if you dont need all of the data...though Elizabeth was quick coming with email help....if someone had been available for 20mins zoom or teams then we would have solved it...but here i am 6 hours later and no further forward

Finca Skin Organics

Ireland

About 5 hours using the app

Highview Apps LLC replied May 24, 2024

I'm sorry you had a hard time with the import and weren't satisfied with the support. We worked with you letting you know from the beginning that you didn't have all the data needed for the import. You were trying to import customer spend data directly, which the Shopify API doesn't support. We were up front about this from the beginning when you emailed in, even recommending that you look for another app in the app store that might be a better fit for you. We were clear from the start to try and ensure no time was wasted.

We've always been very upfront about only offering email support and responded multiple times during the day and in a timely manner. We were very thorough in explaining what is needed and upfront when the app can't support the data you wanted to import.

As for the refund you requested, according to our records you never purchased any credits so your account was never charged. You were still using the 50 free credits.